new

Klaviyo Review Collection — Independent of ARR 🔌 →

Merchants using Klaviyo can now run Review Collection

independently

from

Yotpo’s Automatic Review Requests (ARR)

— giving

full flexibility

over how and where review request emails are sent.

✨

What’s new

🔄
ARR and Klaviyo flows can run separately or together
🧩
Merchants can choose to keep both active
— e.g., SMS via Klaviyo + Email ARR via Yotpo
⚙️
UI notes added
in both the Klaviyo Review Collection tab and ARR Activation modal to explain the relationship
🧪 Encouraged testing flow in Klaviyo before disabling ARR in Yotpo

💡

Why it matters

Gives brands more control over multi-channel review collection and eliminates the dependency between ARR and Klaviyo triggers.

⚙️

Availability