You can now import existing reviews directly from the Yotpo Admin using a guided self-service flow - no Support request required. This helps eligible merchants migrate reviews faster, review file issues before submitting, and track the import from start to finish.
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What to expect
- Move historical reviews into Yotpo fasterwithout waiting for a Support-assisted import.
- Use a guided import flowthat helps you match the information in your file to the right Yotpo review fields.
- Catch issues before submittingby reviewing validation results and fixing supported errors directly in the import flow.
- Keep better visibility into import progressfrom the Import History page, including imports that are completed, failed, or marked as In Review.
- Get notified by emailwhen your import is complete or when an import passes or fails manual review.
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Why it matters
Importing reviews used to require a Support-assisted process. With the new self-service flow, eligible merchants can manage more of the import process directly in Yotpo - helping them migrate reviews faster, resolve file issues earlier, and get clearer visibility into what happens after submission.
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Availability
Date:
July 2026 | Plans:
All PlansSelf-service review imports are available only to users with an
Admin
or Staff
role.